BUSINESS SERVICES

Supporting the Health of Your Employees and Your Business

Since 2001, we've saved time and money for SCANA, SunTrust, Denny's, Sara Lee, Deere-Hitachi Construction Machinery Corp., Nucor and other companies who have turned to our experienced benefit advocates for help. Why? We simplify the complex so their employees can get the best results from their health insurance and other benefits.

• Helping employees select health coverage and other benefits at Annual Enrollment
• Resolving health, dental and vision claims
• Promoting clients' wellness, nurse hotlines, Work-Life, Employee Assistance Program and other health management programs
• Negotiating with providers for out-of-network or out-of-pocket expenses
• Acting as a mediator between employees, health plans and providers
• Teaching employees how to save money through increased use of generic drugs, mail-order pharmacy services and use of network providers
• Explaining Medicare A, B and D
• Helping participants select doctors and hospitals, get second opinions and weigh treatment options
• Call tracking, reporting and analysis

We offer our advocacy services to employees, retirees and family members (including parents and in-laws).

Quality: Our advocates work with employees from start to finish — one reason our clients' employees remain so satisfied with our service. We also carry costly Errors and Omissions insurance to pay any unpaid bills resulting from our guidance. We've never had to use it but wouldn't leave our clients without it.

Benefits: Increased productivity; compliance with federal HIPAA rules for medical records by protecting the confidentiality of employees' medical information; better and more cost-effective choices of plans and use of doctors, hospitals and pharmacies; more efficient HR/Benefits staff

Rates: While rates are negotiable and customized for each client, the most popular option is a monthly, per-employee fee providing access to the full range of our services.

"Our employees really appreciate the advocacy and call center services provided by Benefit Advocates. They cut through the 'red tape' and resolve problems quickly and confidentially. Our employees now have an additional reliable avenue to get benefits issues resolved which allows the HR team to spend more time on other HR initiatives."

Gerald Marrow
Manager, Human Resources
Deere-Hitachi Construction Machinery Corp.

For more information about advocacy services for businesses and rates, call 1-800-344-5677 weekdays from 8:30 a.m. to 5 p.m. Eastern time.